Customer service
No experience requiredResponsibilities:
1.Ability to handle customer's inquiries & complaints according to the current policy and process. 2. Ability to handle different kinds of customers and to have a troubleshooting & multitasking sense.
3. Communicating with the customers in a professional and effective way.
4. Working along with the team's target and responsibilities and different tasks.
5. Working under pressure & overtime and the availability for all day's shifts.
6. To be an effective and supportive member in the team.
7. Commitment and self-discipline.
Position Requirements:
1. Bachelor degree in the related fields. 2. Good English skill in writing, listening and speaking.
3. Proficient in basic office software (EXCEL, WORD, PPT, etc.)
4. Fast typing speed, able to communicate online with multiple customers at the same time.
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