Job Announcement: #Technical_Support
Responsibilities:
- Identifying hardware and software solutions.
- Troubleshooting technical issues.
- Diagnosing and repairing faults.
- Resolving network issues.
- Installing and configuring hardware and software.
- Speaking to users to quickly get to the root of their problem.
- Replacing or repairing the necessary hardware parts.
Requirements:
- Degree in Computer Science or Information Technology.
- Certification in Microsoft, or Cisco is advantageous.
- Prior experience in tech support, desktop support, or a similar role is advantageous.
- Attention to detail and good problem-solving skills.
- Managing multiple cases at one time.
- Good written and verbal communication in both Arabic and English.
A company is only as good as its people. Only their commitment and loyalty can deliver the service and performance our stakeholders expect. Our people are strongly motivated, both through opportunities for personal development and by results-related financial rewards. We are all crew, there are no passengers.