We are looking for a dedicated and highly motivated talent to join Zain Cash. The main responsibility of this position is to work across the entire product development cycle, identifying technical requirements for new products, participating in the preparation of financial business modules, ensuring that customer feedback is gathered in attempt to improve products and satisfy customers, monitoring Key Performance Indicators (KPIs), as well as developing periodic reports that include KPI results, sales, revenue, gap analysis for targets, and other duties as assigned.
Your Tasks Will Be:
- Conducting market research, studying new trends/technologies to generate new ideas, as well as forecasting analysis, which includes gathering information on market segment preferences, desires, and penetration plans.
- Be responsible for the overall vision and delivery of new products and features in order to keep the company current and competitive.
- Involve stakeholders in decision-making, research, data, and support, and coordinate across teams to keep product and strategy on track.
- Determine the technical specs for each new product and ensure that product initiatives are profitable.
- Gathering customer feedback and requirements in the business marketing segment from customer care(operation), sales departments, as well as other external sources, and subsequently utilizing customer feedback in improving products and service levels and ensure customer satisfaction.
- Participate in designing testing scenarios, performing tests, and troubleshooting for existing and newly developed products including pre-launching testing to guarantee product technical functionality, and monitoring products performance throughout product the life cycle
- Participate in preparing financial business models for new products which include the analysis of financial aspects such as breakeven points, expected revenue, marketing costs and others.
- Monitoring the Key Performance Indicators (KPIs), and developing periodic reports which include KPI results, sales, revenue, gap analysis for targets and results…etc.
- Performing other duties related to the job as assigned by the direct Manager.
Required Qualifications
- Bachelor’s degree in electrical Engineering, IT Majors, or any related field
- Proven track record of working with designers, IT, and various stakeholders to coordinate, plan, execute, and track product releases from beginning to end.
- Excellent knowledge in software development and agile methodologies.
- PMP certificate is plus.