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Call Center Agent, Male
tebcan.com a leading company working in digital health is looking to recruit “Male Call Center Agent”
- Responsibilities:
- Maintain a positive, empathetic and professional attitude toward patients at all times.
- Communicate with customers through various channels.
- Book patient appointments / medical surgeries with doctors in the network.
- Respond promptly to patients’ inquiries.
- Keep records of customer comments and complaints.
- Ensure customer satisfaction and provide professional customer support.
- Males only.
- Ability to work in different time shifts.
- Holds a Bachelor’s degree in BA / Marketing or any related field.
- Fresh graduate or 1 year experience in the same field.
- Presentable and able to communicate with patients.
Requirements:
· Amman resident only.
Skills Needed:
- High teamwork skills
- Persuasion skills
- Excellent communication and training skills.
- Listening capacity
- Problem solving & Flexibility
- Self-control
- Empathy
- Stress management
Qualified candidates can send their CVs to [email protected] with “Call Center” in the subject.