IT Technical Support
Experience:
• Previous working experience for ( 2 - 5 ) years in IT support.
• Strong problem solving and troubleshooting skills
• In depth knowledge of:
• Windows Server 2016 and 2019. (Active Directory, failover cluster, .etc.)
• Microsoft Office 365.
• Backup Solution.
• Firewall and Antivirus.
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Monitoring and maintaining computer systems and networks
• Documentation of the hardware and software maintenance and updates.
Education
• Bachelor’s Degree in Computer Science or information systems, or related field
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