E-commerce Company is looking to hire supervisor call agent
With the below qualifications:-- -Bachelor’s degree in marketing or any related fields.
- -Call center, customer service, or supervisory experience may be required.
- -Proficiency with technology, especially computers, software applications, and phone systems.
- -Exceptional verbal and written communication skills.
- -Strong understanding of company products, policies, and services.
- -Ability to coach, train, and motivate employees and evaluate their performance.
- -Excellent problem solving, leadership, and customer service skills.
- -Analytical, efficient, and thorough.
- -Ability to remain calm and courteous under pressure and navigate tense situations, especially during busy hours.
To [email protected]